Every order leaves the Netherlands with tracked delivery.
A tracking link lands in your inbox the moment it’s on its way.
Unworn, tags on, and we refund you within 14 days of it arriving back.
Orders are packed and dispatched from the Netherlands on business days. Shipping cost and delivery time are calculated at checkout, based on where your order is going, and you’ll get a tracking link by email as soon as your parcel is handed to the carrier.
Delivery estimates come from the carrier rather than from us. December and holiday weeks run slower than the rest of the year.
Please make sure your address is complete and correct at checkout. Once a parcel has been dispatched we can’t change where it’s going.
If it isn’t right, send it back. You have 14 days from delivery to tell us you want to return your order, and a further 14 days to actually send it back to us.
Condition: unworn, unwashed and with the original tags still attached. For hygiene reasons we can’t accept headwear that has clearly been worn.
Return shipping is at your own cost, unless the item arrived damaged or we sent you the wrong thing. Then we cover it.
Once your return arrives and passes a quick check, we refund you within 14 days to the payment method you used, including the standard delivery cost. If you chose a faster delivery option than our standard service, we refund the standard rate.
Because the beanie is one size, an exchange usually means swapping a colourway. Email us. If the colour you want is in stock we’ll normally just send it and take the other one back.
Email info@apresclub.nl with your order number and a photo within 7 days of delivery and we’ll fix it.
